Privacy Policy

Last Updated: June 2026

1. Overview

This Privacy Policy explains what information CheatSheetShop ("CSS") collects, how it is used, and how it is protected.

By using CSS, you agree to the collection and use of information as described in this policy.

2. Information We Collect

When you create an account, purchase content, upload content, or use the platform, we may collect information including:

2.1 Account Information

• Name
• Email address
• Username
• Account preferences

2.2 Transaction Information

• Purchases made through the platform
• Sales made through the platform
• Stripe payout records
• Payment records

2.3 Content Information

• Files uploaded to CSS
• Listing titles and descriptions
• Reviews and ratings
• Messages submitted through support forms

2.4 Technical Information

• IP address
• Browser type
• Device information
• Login activity
• Usage and performance data

3. Payment Processing

CSS does not store full payment card information.

Payments are securely processed through Stripe.

When making a purchase or receiving a payout, some information may be shared with Stripe to process the transaction securely.

Please refer to Stripe's Privacy Policy for information about how they handle payment data.

4. How We Use Your Information

We use information collected through CSS to:

• Create and manage accounts
• Process purchases and payouts
• Deliver purchased content
• Provide customer support
• Improve platform performance
• Detect fraud, abuse, or policy violations
• Communicate important account or platform updates
• Meet legal and regulatory requirements

We do not sell personal information to third parties.

5. Content Ownership

Files uploaded to CSS remain the property of the member who uploaded them unless otherwise stated.

However, by uploading content to CSS, you grant CSS permission to:

• Store the content
• Display listing information
• Generate previews where applicable
• Deliver purchased content to authorised members
• Review content when investigating disputes or policy breaches

This permission exists solely for operating the platform.

6. Cookies and Analytics

CSS may use cookies and similar technologies to:

• Keep members signed in
• Remember preferences
• Improve site performance
• Understand how the platform is used

Cookies do not give us access to your device or personal files.

Most web browsers allow cookies to be disabled, although some features of the platform may not function correctly if cookies are blocked.

7. Information Sharing

CSS may share information only when reasonably necessary to:

8. Service Providers

Trusted providers that help operate the platform, including:

• Payment processors
• Hosting providers
• Security providers
• Analytics providers

9. Legal Requirements

Where required by law, regulation, court order, or lawful government request.

10. Platform Protection

Where necessary to investigate:

• Fraud
• Copyright infringement
• Security incidents
• Policy violations

11. Data Security

We take reasonable steps to protect member information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

No online system can guarantee absolute security, but we work to maintain appropriate safeguards and security practices.

12. Data Retention

We retain information only for as long as reasonably necessary to:

• Operate the platform
• Maintain transaction records
• Resolve disputes
• Meet legal obligations
• Protect platform integrity

Some information may remain in backups or archived records for a limited period after account deletion.

13. Account Deletion

Members may request account deletion in accordance with the Account Deletion Policy.

Deletion requests may be delayed where information must be retained for:

• Legal compliance
• Financial record keeping
• Fraud prevention
• Ongoing disputes or investigations

14. Your Rights

Members may request access to information held about them.

Members may also request that inaccurate information be corrected.

Requests can be submitted through the CSS support system.

15. Children's Privacy

CSS is intended for individuals who are legally permitted to enter into binding agreements in their jurisdiction.

We do not knowingly collect personal information from children.

16. Changes to This Policy

CSS may update this Privacy Policy from time to time.

Where significant changes are made, reasonable notice will be provided through the platform.

Continued use of CSS after changes take effect constitutes acceptance of the updated policy.

17. Contact

Questions regarding this policy may be submitted through the CSS support system.

We will make reasonable efforts to respond promptly.

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